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Appliance Error Code Guide

Decode error messages from your luxury appliances. Understand what they mean and know when to call for professional service.

Important Safety Information

Error codes are diagnostic tools to help identify issues. While some problems have simple solutions, many require professional service. When in doubt, turn off the appliance and call a qualified technician. Never attempt repairs that involve gas lines, electrical components, or refrigerant without proper training.

Sub-Zero Error Codes

View Sub-Zero repair services
EC 50

Refrigerator Thermistor Sensor Error

Refrigerator

warning

The temperature sensor in the refrigerator compartment is not reading correctly.

Possible Causes:

  • Faulty thermistor sensor
  • Wiring issue
  • Control board problem

What To Do:

  • Note the error and monitor temperatures
  • Check if refrigerator is cooling
Professional service recommendedCall for service
EC 51

Freezer Thermistor Sensor Error

Refrigerator

warning

The temperature sensor in the freezer compartment is reading incorrectly.

Possible Causes:

  • Faulty freezer thermistor
  • Loose connection
  • Sensor damage

What To Do:

  • Verify freezer temperature with thermometer
  • Monitor food safety
Professional service recommendedCall for service
EC 40

Refrigerator Evaporator Sensor Error

Refrigerator

warning

The evaporator sensor in the refrigerator is not functioning properly.

Possible Causes:

  • Defective sensor
  • Ice buildup on sensor
  • Wiring fault

What To Do:

  • Check for ice buildup
  • Monitor defrost cycles
Professional service recommendedCall for service
EC 41

Freezer Evaporator Sensor Error

Refrigerator

warning

The freezer evaporator sensor has malfunctioned.

Possible Causes:

  • Sensor failure
  • Frost accumulation
  • Defrost system issue

What To Do:

  • Look for excessive frost
  • Check defrost function
Professional service recommendedCall for service
EC 03

Refrigerator Compressor Issue

Refrigerator

critical

There is a problem with the refrigerator compressor.

Possible Causes:

  • Compressor failure
  • Start relay issue
  • Overload protector tripped

What To Do:

  • Listen for compressor running
  • Check if unit is cooling at all
Professional service recommendedCall for service
EC 04

Freezer Compressor Issue

Refrigerator

critical

The freezer compressor is experiencing problems.

Possible Causes:

  • Compressor malfunction
  • Electrical issue
  • Refrigerant problem

What To Do:

  • Verify freezer temperature
  • Move perishables if needed
Professional service recommendedCall for service
VACUUM CONDENSER

Condenser Needs Cleaning

Refrigerator

info

The condenser coils need to be cleaned for optimal performance.

Possible Causes:

  • Normal maintenance interval reached
  • Dusty environment

What To Do:

  • Clean condenser coils or schedule service
F1

Control Board Communication Error

Oven

warning

The control board is having communication issues.

Possible Causes:

  • Power surge
  • Control board failure
  • Loose connection

What To Do:

  • Reset power for 30 seconds
  • Try again
Professional service recommendedCall for service
F2

Oven Temperature Too High

Oven

critical

The oven is detecting excessive temperature.

Possible Causes:

  • Faulty temperature sensor
  • Stuck relay
  • Control issue

What To Do:

  • Turn off oven immediately
  • Allow to cool before service
Professional service recommendedCall for service
F3

Open Temperature Sensor Circuit

Oven

warning

The temperature sensor circuit is open, preventing temperature reading.

Possible Causes:

  • Broken sensor wire
  • Faulty sensor
  • Loose connection

What To Do:

  • Do not use oven until repaired
Professional service recommendedCall for service
F4

Shorted Temperature Sensor

Oven

warning

The temperature sensor has a short circuit.

Possible Causes:

  • Damaged sensor
  • Wire short
  • Component failure

What To Do:

  • Discontinue use
  • Schedule repair
Professional service recommendedCall for service
F7

Door Lock Error

Oven

warning

The door lock mechanism is not functioning properly.

Possible Causes:

  • Door lock motor failure
  • Obstruction
  • Switch issue

What To Do:

  • Check for obstructions
  • Do not force door
Professional service recommendedCall for service
F11

Drainage Fault

Dishwasher

warning

The dishwasher is unable to drain water properly.

Possible Causes:

  • Clogged filter
  • Drain hose blockage
  • Pump failure

What To Do:

  • Clean filter
  • Check drain hose for kinks
F12

Water Intake Fault

Dishwasher

warning

The dishwasher is not receiving enough water.

Possible Causes:

  • Water supply off
  • Inlet valve issue
  • Hose kinked

What To Do:

  • Check water supply
  • Inspect inlet hose
F13

Water Intake Timeout

Dishwasher

warning

Water is taking too long to fill the dishwasher.

Possible Causes:

  • Low water pressure
  • Partially closed valve
  • Filter screen clogged

What To Do:

  • Check water pressure
  • Clean inlet screens
F14

Circulation Pump Error

Dishwasher

critical

The wash circulation pump is not operating correctly.

Possible Causes:

  • Pump blockage
  • Motor failure
  • Foreign object

What To Do:

  • Check for debris in sump
  • Clear any obstructions
Professional service recommendedCall for service
F24

Heating Fault

Dishwasher

warning

The dishwasher heating element is not working properly.

Possible Causes:

  • Heating element failure
  • Thermostat issue
  • Control board problem

What To Do:

  • Dishwasher may still wash but without heated dry
Professional service recommendedCall for service
E15

Water in Base Pan

Dishwasher

critical

Water has leaked into the base of the dishwasher, activating the flood protection.

Possible Causes:

  • Internal leak
  • Loose connection
  • Damaged hose

What To Do:

  • Turn off and unplug
  • Do not use until checked
Professional service recommendedCall for service
E22

Filter Clogged

Dishwasher

info

The filter is blocked and needs cleaning.

Possible Causes:

  • Food debris
  • Lack of maintenance

What To Do:

  • Remove and clean filter
E24

Drain Error

Dishwasher

warning

Water is not draining from the dishwasher.

Possible Causes:

  • Clogged drain
  • Pump issue
  • Hose blockage

What To Do:

  • Clean filter
  • Check drain hose
E25

Drain Pump Blocked

Dishwasher

warning

Something is blocking the drain pump.

Possible Causes:

  • Glass shards
  • Food debris
  • Foreign object

What To Do:

  • Clear pump area carefully
  • Check for debris

Thermador Error Codes

View Thermador repair services
E1

No Pan Detected

Cooktop

info

The induction element cannot detect cookware.

Possible Causes:

  • Non-induction compatible pan
  • Pan too small
  • Pan off-center

What To Do:

  • Use induction-compatible cookware
  • Center the pan
E3

Voltage Error

Cooktop

warning

There is an electrical voltage issue.

Possible Causes:

  • Power supply problem
  • Faulty connection

What To Do:

  • Check electrical panel
  • Verify proper voltage
Professional service recommendedCall for service
F1

Control Board Error

Oven

warning

The electronic control board has an error.

Possible Causes:

  • Power surge damage
  • Board failure

What To Do:

  • Reset power
  • If persists, needs service
Professional service recommendedCall for service

Can't Find Your Error Code?

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