Troubleshooting Guide
Ice Maker Not Making Ice
Ice maker stopped producing ice
refrigeratorbuilt-in refrigerator
Your refrigerator's ice maker has stopped producing ice or is making very little.
Quick Fixes to Try First
- 1Verify the ice maker is turned on (lever down or switch on)
- 2Check that the water supply valve behind refrigerator is open
- 3Replace the water filter if it's been more than 6 months
- 4Check freezer temperature (should be 0 degrees F)
- 5Empty the ice bin and reset the ice maker
Most Common Causes
Water Supply Issue
DIY Possible
The water supply to the ice maker is turned off or blocked.
Frozen Water Line
DIY Possible
The water supply line inside the freezer is frozen.
Clogged Water Filter
DIY Possible
A clogged filter restricts water flow to the ice maker.
Other Possible Causes
Faulty Water Inlet Valve
The valve that controls water flow to the ice maker may be failing.
Ice Maker Module Failure
The ice maker mechanism itself has failed.
Freezer Too Warm
If the freezer is above 10 degrees F, ice won't form properly.
When to Call a Professional
Contact our technicians if any of these apply:
- Ice maker still doesn't produce after checking water supply
- You hear the ice maker cycling but no ice forms
- There's ice or frost around the ice maker
- The freezer temperature is fine but no ice is made
Brands We Service for This Issue
Related Problems
Still Need Help?
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