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Troubleshooting Guide

Refrigerator Not Cooling or Not Cold Enough

Food is warm or spoiling faster than normal

refrigeratorbuilt-in refrigerator

Your refrigerator is running but not maintaining proper cold temperatures. Food may be spoiling, and the interior feels warmer than it should.

Quick Fixes to Try First

  • 1
    Check that the temperature setting hasn't been accidentally changed
  • 2
    Ensure the refrigerator isn't overloaded, blocking air vents
  • 3
    Verify the door closes completely and seals properly
  • 4
    Clean the condenser coils using a vacuum or coil brush
  • 5
    Check that nothing is blocking the vents between freezer and refrigerator

Most Common Causes

Dirty Condenser Coils

DIY Possible

Dust and debris on condenser coils prevent heat dissipation, reducing cooling efficiency. This is especially common in Arizona's dusty environment.

Damaged Door Seal

DIY Possible

Worn or damaged door gaskets allow cold air to escape, making the refrigerator work harder without maintaining temperature.

Other Possible Causes

Faulty Evaporator Fan

The evaporator fan circulates cold air throughout the refrigerator. If it fails, some areas may be cold while others warm.

moderate

Thermostat Problems

A faulty thermostat may not signal the compressor to run when needed, resulting in inconsistent temperatures.

moderate

Low Refrigerant

A refrigerant leak reduces cooling capacity. This requires professional service and refrigerant recharge.

rare

Compressor Failure

The compressor is the heart of the cooling system. Complete failure means no cooling at all.

rare

When to Call a Professional

Contact our technicians if any of these apply:

  • Temperature remains high after cleaning coils and checking settings
  • You hear unusual noises from the compressor
  • Ice is building up on the back wall
  • The refrigerator runs constantly without cooling
  • You notice a chemical smell

Brands We Service for This Issue

Related Problems

Still Need Help?

Our factory-trained technicians are ready to diagnose and repair your appliance.